I had a great experience and I am very happy with the service I received. I am very happy with my purchase as well. The salesman Jerrick was very nice and helpful without being pushy at all. He listened to my needs and helped me find the right car for me. The sales manager Brandon was very personable and got me a great deal with payments that were within my budget. I will definitely be referring friends and family and will be a return customer when the time comes.
James "Guy" Potts was fantastic. He's blunt and doesn't mess around with head games. He'll tell it like it is, and leave you alone to make your decision pressure free. He's funny too. He even offered to pick us up from the Smokey Point transit center. We declined since we could use the exercise, but very much appreciated the offer.We came in to look at a '15 Dodge Grand Caravan. After crunching numbers we left with a '16 Chrysler Town & Country. The newer van gave us a lower interest rate and smaller monthly payment, all within our budget.WAY ...
Long story short, Took my car into Dwayne Lanes In Everett three times for a persisting (2 year long) hard shifting issue (The car would SLAM with an audible thud when downshifting from 4th to 3rd gear specifically), a newly leaking water pump and a thermostat all of which with the exception of the thermostat would have been covered under warranty. Somehow Dwayne Lanes ONLY found a problem with the thermostat, (THE ONE ITEM THAT WASN'T COVERED UNDER MY WARRANTY) they didn't even bother test driving my car, I noted the mileage before and after, they neglected to bother checking/informing ...
Stopped in for an oil change. Fast, courteous and friendly service.
This place went way out of there way to help me get in a car I would recommended them to anyone know who’s in the need for a car the one who really pushed the the limits is a gentleman named Michael Horner . : Good work and thank you
Brought my car in to be serviced and as always was very happy with the experience. My husband and I have brought our vehicles here for years, they are awesome!
Everyone here is very nice and got us exactly what we needed. Jerrick was our salesman and couldnt have had a better experience. Would definitely recommend to anyone looking for a new car!
Jerrick Dickson was extremely helpful while purchasing my first car
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